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Knowledge base
ACME Communications
System Status
1
Current System Versions and Status
Training
Training Resources
9
ACME Training Program
ACME Training Course - Event Configuration Basics
ACME Training Course - Discounts & Coupons
ACME Training Course - Membership Configuration
ACME Training Course - Booking Private Events (Group Bookings)
View all 9
POS Sales
Using ACME Sales (POS)
17
ACME Sales (POS) Resource Center
Selling Tickets in ACME Point of Sale (POS)
Order Management in ACME Sales
Transact as a Member at POS
Transact as an Organization at POS
View all 17
Access Control
Scanning with ACME Access Control
7
Scanning Tickets with ACME AC
Membership Card Scanning
Auto Rebooking Tickets via ACME Access Control (AC)
Key differences between scanning and manually checking in a ticket
Q: If a family arrives with several tickets, do I need to scan each one?
View all 7
Rebooking with ACME Access Control
0
Knowledgebase
0
Reports
Reporting Concepts
4
Getting Started with ACME Reports
Transaction Type Definitions
Membership Lifecycle Action Definitions
Reporting on Fixed Fees
ACME Standard Reports
2
ACME Standard Reports Resource Center
Financial Settlement Report
Creating and Managing Reports
6
Reporting on Rebooked Orders
Reporting on Future Orders
Reporting on Forms for Rebooked Tickets
Updating Report Date Ranges During DST Transitions
Reporting on Purchaser Data
View all 6
Reporting Data Sources
10
Reporting Data Sources (Overview)
Reporting Data Sources - Transaction Data Set
Reporting Data Sources - Sale Data Set
Reporting Data Sources - Event Data Set
Reporting Data Sources - Ticket Analytics Data Set
View all 10
ACME Standard Donation Reports
3
ACME Standard Donation Reports Overview
D: Donations Detail Report
D: Donations Summary Report
ACME Standard Event Reports
2
ACME Standard Event Reports Overview
E: Daily Event Overview Report
ACME Standard Financial Reports
4
ACME Standard Financial Reports Overview
F: ACME Fee Detail w/ Fixed Fees
F: ACME Fee Summary (All Fees)
F: ChargeBack Detail Report
ACME Standard Group Sales Reports
3
ACME Standard Group Sales Reports Overview
G: Account Order History Report
G: Group Sales Payment Details Report
ACME Standard Membership Reports
7
ACME Standard Membership Reports Overview
M: Event Attendance by Membership Level Report
M: Membership Lifecycle Actions (Detail) Report
M: Membership Renewal Projection by Level Report
M: Membership Sales by Lifecycle Action (Summary) Report
View all 7
ACME Standard Order Reports
3
ACME Standard Order Reports Overview
O: Order Arrivals Report (All Orders with Contact)
O: Unpaid Orders Report
ACME Standard Payment Reports
11
ACME Standard Payment Reports Overview
P: All Payments (Detail) Report
P: All Payments by Form of Payment Report
P: All Payments by Sale Channel Report
P: All Payments by Sale Channel and Form of Payment Report
View all 11
ACME Standard Revenue Reports
11
ACME Standard Revenue Reports Overview
R: All Revenue (Detail) Report
R: Daily Item Sales and Revenue Summary Report
R: Daily Item Sales and Revenue by Item Type Report
R: Daily Item Sales and Revenue by Sale Channel Report
View all 11
ACME Standard Usage (Ticket Scanning) Reports
2
ACME Standard Usage (Ticket Scanning) Reports Overview
U: Ticket Use by Event Report
ACME Standard Membership Auto Renew Reports
5
ACME Standard Membership Auto Renew Reports Overview
M: Auto Renew Membership Program Comparison Report
M: Auto Renew Opt-In Summary Report
M: Auto Renew Opt-Out Detail Report
M: Auto Renew Opt-Out Summary Report
Hardware and Peripherals
Hardware Support
10
Hardware for ACME Applications
Optimizing Your Box Office Network Configuration
Network Requirements to Communicate With Airwatch
Hardware Setup Guide for IT & Visitor Services
Configuring your iPad for an Ethernet Connection
View all 10
Setting Up ACME for Frontline Operations
8
Quick Tips: Device Connectivity
Configuring ACME Access Control
Connecting a Receipt Printer with ACME Sales
Troubleshooting Your Access Control Unit
Setting Up a Contactless Access Control Station
View all 8
Updating and Managing iOS Software
2
Updating or Restoring Apple iOS using iTunes
Q: Can I update to the latest iOS?
Printers
7
Ethernet Printer Troubleshooting
Bluetooth Printer Setup and Troubleshooting
Setting up an Epson Receipt Printer with an Ethernet Connection
Auto Re-connect Mode on the BT Epson TM-T88V
Standard Maintenance for BOCA Lemur Printers
View all 7
Credit Card Readers
8
Card Reader Hardware: United States Region
Ingenico Moby/5500 Card Reader Payment Terminal
Configuring an Ingenico EMV Card Reader for ACME Sales
Configuring the Ingenico Lane/3000 Device (Ethernet)
Configuring the Ingenico Link/2500 device (WiFi)
View all 8
ACME Integrations
Google Analytics and Google Tag Manager
2
Google Analytics 4 and Google Tag Manager Setup
Pixel Tracking with Google Tag Manager (GTM)