Channel Name

Who’s There?

What to Ask?

acme_agent

Call Center, Department Leads, Product Support

Call Center questions, Vantive questions, Client Information, etc

client-services

All ACME including executives

General client-related chatter

devops

Engineering, Technical Operations

Mainly used for release chatter

eng

All ACME including executives

General engineering chatter 

general

All ACME including executives

Used for sharing successes, news, and information about ACME, our people, and our industry

ios

All ACME including executives

iOS specific engineering questions

product_mgmt

Product Management, CS, PS, Engineering, Executives

Questions about how ACME should work.  “Hey do we support...”

product_support

Product Support, CS, PS, Engineering, Executives

Questions about how ACME does work.  “Hey how do I…”

sandboxes

Technical Ops, CS, PS, Engineering

Questions related to data, system status, whitelisting email addresses, etc