Hardware Support

Hardware for ACME Applications
ACME Sales (POS) This is your in-person sales terminal with the ACME Sales application installed on an Apple iPad device. For optimal performance, ACME rec...
Wed, 28 Aug, 2024 at 6:49 PM
Optimizing Your Box Office Network Configuration
ACME's cloud-based ticketing platform for the Point of Sale requires a strong, hi-speed internet connection to ensure peak performance. We recommend the...
Mon, 13 May, 2024 at 1:07 PM
Network Requirements to Communicate With Airwatch
Please ensure that the following IP addresses are safelisted for Airwatch's Data Centers: 199.106.140.0 / 23 63.128.72.0 / 24 63.128.76.0 / 24 92.3...
Tue, 9 Feb, 2021 at 3:35 PM
Hardware Setup Guide for IT & Visitor Services
If you are setting up your point of sale terminals for the first time, here is a checklist of what you might need. Step 1: Assess Network Requirements St...
Thu, 3 Oct, 2024 at 3:05 PM
Configuring your iPad for an Ethernet Connection
This article will walk you through how to enable an ethernet connection for your ACME Sales terminal. Note that the peripherals needed may vary if you are u...
Mon, 27 Feb, 2023 at 8:46 PM
ACME Point of Sale Setup (Ethernet)
The ACME Point of Sale (POS) Terminal is the sales channel for in-person transactions. It is recommended to setup the sales terminal via ethernet connection...
Mon, 26 Aug, 2024 at 2:11 PM
ACME Point of Sale Setup (WiFi)
If your Point of Sale terminals are not able to connect via Ethernet, a WiFi setup can be implemented.  Prerequisites: All Wi-Fi connected devices are...
Mon, 27 Feb, 2023 at 8:49 PM
ACME Mobile Point of Sale Setup
ACME's mobile point of sale solution leverages Wi-Fi and Bluetooth connectivity to enable sales on the go for your front of house team. Use this setup f...
Fri, 9 Dec, 2022 at 3:52 PM
ACME Access Control Setup
ACME's Access Control solution is used to scan and validate tickets to check in your guests to your events.  Prerequisites: The Wi-Fi network bein...
Wed, 9 Mar, 2022 at 6:10 PM
Troubleshooting Peripheral Connections (IP)
Overview The following steps will resolve the most common issues with connections between the ACME Sales application on an iPad and a connected peripheral....
Wed, 27 Mar, 2024 at 12:14 PM